Contact Us

Questions / Feedback

For transit related inquiries, comments, concerns and customer service issues, please contact: 

• Capital Area Transit (CAT) informational email:
• Chapel Hill Transit: Online Feedback Form
• Charlotte Area Transit System (CATS): CATS
• Durham Area Transit Authority (DATA): Online Feedback Form
• Piedmont Authority for Regional Transportation (PART):
• Triangle Transit: Online Feedback Form

For comments on GoTriangle commuter services (bus services, bike/pedestrian issues, teleworking, vanpools, etc.), please fill out our Online Feedback Form.  
For urgent matters, contact our GoTriangle Information Center.

GoTriangle Information Center

Customers come first.  In addition to, customer service and regional transit or ridesharing information is available through the GoTriangle Information Center at 919-485-RIDE (7433).

Hours of Operation:

7am – 10pm (Monday–Friday)

8am – 8pm (Saturday)

8am – 5pm (Sunday & Holidays, except Christmas Day)

To contact your local transit system, visit the About Us section.

For Employers

Looking for information for Employee Transportation Coordinators (ETCs) or Commute Trip Reduction Program Assistance?

Call (919) 549-9999, press "5" or email any of the program contacts below:

Hours of Operation: 8am - 5pm (M-Fr)

 Chapel Hill – Len Cone
Downtown Raleigh – Kathy Molin
 Durham County – Stephanie Loyka
Other areas of Wake County – Kim Johnson
RTP – Lisa Jemison

For Students and University Faculty/Staff
 Duke University – Alison Carpenter

 North Carolina State University – Michael Ousdahlr

 University of North Carolina - Chapel Hill – Amanda Simmons

 Wake Tech – Jenna Craddock


Accuracy is important.  If you notice any inaccurate/outdated info on the website, or if you are having problems with web functions that are not working, please let us know by filling out the online form located at the bottom of this page or by emailing